Suggestions

Hey!

Love the system - it's perfect for us. A few things that would make life easier:
 
1. Bringing back the direct PDF download link from letter received notification emails.

2. You promote an offer for joining with multiple businesses, but no easy way to manage them - the top right drop down would be a natural place to manage a connection to multiple businesses (Xero style) - at the moment I'm unfortunately having to juggle separate email logins/magic links for multiple businesses.

Thank you! :-)
 

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Join the conversation
Kyle HM·1d ago

In regards to the direct PDF links, we spent a long time weighing this up internally. We completely understood the convenience (we actually use Hoxton Mix for our own mail!), but ultimately we weren't comfortable with a permanent link to potentially sensitive mail sitting in an email inbox indefinitely.

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Bradley M·2d ago

In fact, I have just seen the ability to add switching business is there in this new version! Appreciate this feature - it wasn't on there when we first signed up hence the confusion!

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Kyle HM·1d ago

Hey Bradley, I helped make the new portal and mobile app, so glad that you appreciate this!

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Product feedback

8 members 3 posts

We'll occasionally ask for your thoughts on new features and product ideas, but this isn't just about research. It's about creating a place where people can share knowledge, celebrate successes, solve problems together and have a genuine influence on what comes next.

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